Modern Slavery Statement — Hoarder Clearance London

Hoarder Clearance London is committed to preventing modern slavery and human trafficking in all aspects of our operations. This statement sets out our zero-tolerance approach to forced labour, exploitation and any activities that violate fundamental human rights. We operate across London providing hoarder clearance services and related waste management, and we recognise our responsibility to ensure safe, fair and lawful working conditions across our supply chain.

We confirm that our zero-tolerance policy is embedded in company culture. All staff and contractors engaged by this hoarder clearance business are required to comply with our ethical standards. Employees receive training on recognising signs of exploitation and on reporting obligations. Our recruitment processes require verification of identity, right to work and clear records to prevent debt bondage or coerced labour taking place under our name.

Supplier Standards and Audits

We maintain rigorous supplier due diligence for contractors, subcontractors and partners who support hoarder clearance in London. Supplier onboarding includes checks for employment practices, appropriate pay, working hours and health and safety. Our audit programme assesses compliance through:

• Document checks — contracts, payroll evidence and licenses;
• Site visits — unannounced inspections of facilities and worksites;
• Interviews — confidential worker interviews to identify risks.

Reporting Channels and Whistleblowing

We provide multiple reporting channels so concerns about modern slavery can be raised safely and confidentially. Workers, clients and partners can report suspected exploitation through designated internal routes. We have a formal whistleblowing policy that protects reporters from retaliation.

Reports are investigated promptly by trained staff. Where appropriate, immediate measures are taken to protect vulnerable individuals, including suspension of offending suppliers pending investigation. We will not tolerate retaliation and will treat such behaviour as a breach of policy and disciplinary grounds.

Our reporting mechanisms include a secure internal hotline, direct reporting to compliance officers and anonymous submission forms. We log, track and review all cases, ensuring consistent outcomes and corrective actions such as contractual termination, remedial payments or involvement of authorities when warranted.

We emphasise collaboration with local authorities, charities and sector partners to strengthen identification and support for victims. Preventive measures include supplier training sessions, distribution of informative materials to workers and clear contractual clauses that require adherence to anti-slavery laws and standards across the hoarder clearance supply chain.

Remediation and Continuous Improvement — when instances of non-compliance are identified, we take decisive action: remediation for affected workers, termination or corrective plans for providers, and strengthened contractual protections. We treat each incident as a learning opportunity to improve procedures and reduce future risk.

Annual Review and Governance

Our board and senior management review anti-slavery policies and performance at least annually. The review examines supplier audit results, reported concerns, staff training uptake and the effectiveness of reporting channels. Findings inform updated policies, enhanced checks and targeted audits.